Privacy Policy

Purpose

This policy explains how Lemon Twist collects and processes users' personal data on the website app.lemontwist.ing. It applies to data gathered via the website and complies with the EU's Data Protection Regulation.

Consent

By using the website, users agree to the collection of their personal data. Consent can be withdrawn at any time.

Data Controller

Lemon Twist, a commercial partnership under Dutch law registered at the Dutch Chamber of Commerce under no. 94614288.

Data protection officer (DPO)

Julio Greff de Oliveira

Data Collection

Data is collected through:

Types of data collected include personal information (name, email), business data, financial details, and browsing behavior. Bank card details are used only for payment purposes.

Data Use

Personal data is processed to:

Data Retention

Personal data is kept as long as an user is subscribed and for a maximum of three months after an user unsubscribes. After that, data is deleted from the server.

User Rights

Users can:

Requests must be made in writing to hey@lemontwist.ing and include proof of identity.

Data Sharing

Data may be shared with employees, partners, or subcontractors but will not be disclosed to third parties, except as required by law.

Security

The controller uses standard encryption technologies and security measures to protect personal data.

Communication

Users may receive communications via email. They can opt-out at any time.

Complaints

Users can file complaints with the Data Protection Authority.

Contact Information

Email: hey@lemontwist.ing
Address: Vijverlaan 14, 6822HE Arnhem, The Netherlands

Legal Jurisdiction

This policy is governed by Dutch law, and disputes will be handled by the court of Gelderland.

Updates

The controller reserves the right to change this policy, with updates posted on app.lemontwist.ing.

Last updated: 9 October 2024.